Corporate Information

Max is available to customers in many different countries. The entity that provides you with access to Max, and qualifies as your data controller, depends on your Service Area. In the list below you can find the details of the entity that serves you. 

Website: www.hbomax.com

FOR SUBSCRIBERS IN ANDORRA, DENMARK, FINLAND, NORWAY, PORTGUAL, SPAIN, AND SWEDEN:

HBO Nordic AB

Kungsgatan 12, 111 35 Stockholm, Sweden

Corporate Registration Number: 556865-2845

VAT identification number: SE556865284501

FOR SUBSCRIBERS IN BOSNIA AND HERZEGOVINA, BULGARIA, CROATIA, CZECH REPUBLIC, HUNGARY, MOLDOVA, MONTENEGRO, NORTH MACEDONIA, POLAND, ROMANIA, SERBIA, SLOVAKIA AND SLOVENIA:

 

HBO Europe s.r.o.

Jankovcova 1037/49, Praha 7, Postcode: 170 00, Czech Republic

Registered in the commercial register administered by the City Court in Prague, section C, insert 29418

Identification number: 61466786

VAT identification number:  CZ61466786

State having jurisdiction over HBO Europe s.r.o.: Czech Republic  

FOR SUBSCRIBERS IN FRANCE:

 

Piet Heinkade 173, 1019 GM Amsterdam, Netherlands 

Corporate registration number: 33295591

VAT identification number: NL 806287007B01

is hosted by AWS. Address of hosting provider: 38 avenue John F. Kennedy, L-1855 Luxembourg

The Platform is also available under the name HBO Max to subscribers in Belgium and the Netherlands. The entity that provides you with access to HBO Max, and qualifies as your data controller, depends on your Service Area. In the list below you can find the details of the entity that serves you.

HBO Max

Netherlands - http://hbo.hbomax.com/NL

Belgium - http://hbo.hbomax.com/BE

 

For customers in Belgium

 

Discovery Communications Benelux B.V.

Piet Heinkade 173, 1019 GM Amsterdam, Netherlands

Corporate registration number: 33295591

VAT identification number: NL 806287007B01

For customers in Netherlands

HBO Nordic AB

Kungsgatan 12, 111 35 Stockholm, Sweden

Corporate Registration Number: 556865-2845

VAT identification number: SE556865284501

HOW WE ARE REGULATED 
 

Discovery Communications Benelux B.V., whose registered office is at Piet Heinkade 173, 1019 GM Amsterdam, The Netherlands (www.discoverybenelux.nl), has editorial responsibility for the Max (or HBO Max in the Netherlands and Belgium only) Video on Demand (VoD) content library The VoD content library is registered as an on-demand media service with Commissariaat voor de Media in the Netherlands, Hoge Naarderweg 78, 1217 AH Hilversum, the Netherlands, which monitors compliance with the media legislation. 

Besides the , depending on your country and your subscription plan you may also have access to one or more of the following media services, which are regulated as follows:

Eurosport 1, Eurosport 2:

Media : Eurosport SAS, registered under SIREN 353735657, address 3 RUE GASTON ET RENE CAUDRON 92130 ISSY-LES-MOULINEAUX 

Media Regulator: Autorité de régulation de la communication audiovisuelle et numérique (“Arcom”), https://www.arcom.fr/.

Publishing

I

, VOX, Canal 9, :

Media Service Provider: Discovery Communications Deutschland GmbH & Co. KG, registered office at Leopoldstr. 57, 80802 München, Germany. Register Number: HRA 88908 – Amtsgericht München. VAT-Number: DE 249 046 978. Telephone: +49 (0)89-541955-200. E-Mail: b2b-germany@wbd.com.

Media Regulator: Bayerische Landeszentrale für neue Medien (BLM), Heinrich-Lübke-Str. 27, 81737 München, Germany.

TCM Cinema, Warner TV, Warner TV Next:  

Media Service Provider: Turner Broadcasting System Deutschland GmbH, registered office at  Leopoldstrasse 57, 80802 Munich, Germany. Register Number: HRB 175208 - Amtsgericht München. VAT-Number: DE 812 879 048. Telephone: +49 (0)89 206099 100. E-Mail: b2b-germany@wbd.com

Media Regulator: Bayerische Landeszentrale für neue Medien (BLM), Heinrich-Lübke-Str. 27, 81737 München, Germany.

CNN International:

Media Service Provider: Cable News Network Inc., located at 1050 Techwood Drive, NW, Atlanta, Georgia, 30318, USA (cnn.com), has editorial responsibility for the CNN International channel

Media Regulator: The channel is registered with Autorite Luxembourgeoise Independante de l’ Audiovisuel in Luxembourg, which also supervises compliance with media legislation.

Boomerang, Cartoonito, Cartoon Network, HBO, HBO3:  

Media Service Provider: HBO Europe s.r.o. Registered Office (mailing address): Jankovcova 1037/49, Praha 7, Postcode: 170 00, Czech Republic.

Registered in the commercial register administered by the City Court in Prague, section C, insert 29418.

Identification number: 61466786.

To contact us, please visit our Help center on our website. Website: www.hbomax.com Telephone: https://help.hbomax.com/contactus.

State having jurisdiction over HBO Europe s.r.o.: Czech Republic 

Competent regulatory authority: Council for Radio and Television Broadcasting, www.rrtv.cz.

TV Norge:

Media Service Provider: Discovery Networks Norway AS, address: Nydalen allé 37, 0484, Oslo, Norway, Website: www.warnerbrosdiscovery.no.

Member state/Regulatory authority: Norway / Medietilsynet

Frii, Kutonen, TLC (Finland), TV5:

Media Service Provider: Discovery Networks Finland Oy, Address: Mechelininkatu 1a, 00180 Helsinki, Finland, Website: www.warnerbrosdiscovery.fi
Member state/Regulatory authority: Finland / Finnish Transport and Communications Agency

TVN, TVN7, TVN24, TVN24 Biznes i Świat, TVN STYLE, TVN TURBO, TVN Fabuła, HGTV: 

Media Service Provider: TVN S.A. seated in Warsaw, Poland (contact details: Wiertnicza 166, 02-952 Warszawa, e-mail: widzowie@tvn.pl; telephone number: (22) 856-61-61).

Competent Regulatory Authority: Krajowa Rada Radiofonii i Telewizji (contact details: Skwer kard. S. Wyszyńskiego 9, 01-015 Warszawa, telephone number:  (22) 597-30-00; www.krrit.gov.pl). TVN S.A. is subject to the jurisdiction of the Republic of Poland. For additional information please visit https://tvn.pl/.

TTV HD:

Media service provider: STAVKA sp. z o.o. seated in Warsaw, Poland (contact details: Wiertnicza 166, 02-952 Warszawa, e-mail: redakcja@ttv.pl; telephone number: (22) 453-60-60).

Competent regulatory authority: Krajowa Rada Radiofonii i Telewizji (contact details: Skwer kard. S. Wyszyńskiego 9, 01-015 Warszawa, telephone number:  (22) 597-30-00; www.krrit.gov.pl). STAVKA sp. z o.o. is subject to the jurisdiction of the Republic of Poland. For additional information please visit www.ttv.pl

Metro:

Media Service Provider: Green Content sp. z o.o. seated in Warsaw, Poland (contact details: Wiertnicza 166, 02-952 Warszawa, e-mail: widzowie@tvn.pl; telephone number: (22) 856-61-61).

Competent Regulatory Authority: Krajowa Rada Radiofonii i Telewizji (contact details: Skwer kard. S. Wyszyńskiego 9, 01-015 Warszawa, telephone number:  (22) 597-30-00; www.krrit.gov.pl). Green Content sp. z o.o. is subject to the jurisdiction of the Republic of Poland. For additional information please visit https://metro.tv/

Biblioteka TVN service (available in Poland only):

Media Service Provider of the video on demand service named Biblioteka TVN service: TVN S.A. seated in Warsaw, Poland (contact details: Wiertnicza 166, 02-952 Warszawa, e-mail: widzowie@tvn.pl; telephone number: (22) 856-61-61).

Competent regulatory authority: Krajowa Rada Radiofonii i Telewizji (contact details: Skwer kard. S. Wyszyńskiego 9, 01-015 Warszawa, telephone number:  (22) 597-30-00; www.krrit.gov.pl). TVN S.A. is subject to the jurisdiction of the Republic of Poland. For additional information about this service please click .

DAZN La Liga, DAZN F1, DAZN 1, DAZN 2, DAZN 3, DAZN 4 (available in Spain only):

Media service provider: DAZN Spain, SL, Av. General Perón 40. Portal D. 2ª planta. 28020, Madrid. Email: help@dazn.com  DAZN Spain, SL is a media Service for profit. DAZN Spain, SL is the legal person ultimately responsible for editorial content.

Competent regulatory authority: CNMC, Alcalá Headquarters Alcalá 47 (28014 Madrid), Spain. Tel: 91.432.9600 ; Barquillo Headquarters Barquillo 5 (28004 Madrid) Tel: 91.432.9600

Legal person that owns or is significant shareholder in DAZN Spain, SL: DAZN Media Limited.

 

 

Please visit our Help Centre for any queries that you may have about Max/HBO Max, our content or your subscription:

Our phone lines are open Monday – Friday excluding 25 December and 1 January. If you need to contact us, you can reach us using any of the following methods:

Country

Phone Number

Email address

Hours of Operation

Call charge

Denmark

80 71 81 18

kundeservice@max.com

09:00-22:00

Toll Free

Finland

0800 915 765

asiakaspalvelu@max.com

09:00-22:00

Toll Free

Norway

800 62 610

kundetjeneste@max.com

09:00-22:00

Toll Free

Sweden

020 88 14 92

kundtjanst@max.com

09:00-22:00

Toll Free

Netherlands

0800 353 3004

klantenservice@max.com

09:00-22:00

Toll Free

Spain

900 997 460

contacto@max.com

09:00-24:00

Toll Free

Portugal

800 181 059

apoio@max.com

09:00-22:00

Toll Free

Hungary

06 80 088 453

ugyfelszolgalat@max.com

09:00-22:00

Toll Free

Poland

800 675 067

kontakt@max.com

09:00-22:00

Toll Free

Romania

0332 780 004

suportclienti@max.com

09:00-22:00

Local Rate

Bulgaria

800 460 48

bgsupport@max.com

09:00-22:00

Toll Free

Czech Republic

800 022 562

podpora@max.com

09:00-22:00

Toll Free

Slovakia

0800 601 815

zakaznickapodpora@max.com

09:00-22:00

Toll Free

Croatia

0800 200 478

korisnickasluzba@max.com

09:00-22:00

Toll Free

Serbia

0800 812 139

podrska@max.com

09:00-22:00

Toll Free

Slovenia

080 688 830

podporastrankam@max.com

09:00-17:45
Mon-Fri

Toll Free

Montenegro

N/A

korisnickapodrska@max.com

09:00-17:45
Mon-Fri

N/A

Macedonia

N/A

poddrska@max.com

09:00-17:45
Mon-Fri

N/A

Bosnia & Herzegovina

N/A

korisnickiservis@max.com

09:00-17:45
Mon-Fri

N/A

France

0801 84 14 81

assistance@max.com

09:00-22:00

Toll Free

Belgium (French)

0800 78 174

assistance@hbomax.com

09:00-22:00

Toll Free

Belgium (Flemish/Dutch)

0800 78 174

klantendienst@hbomax.com

09:00-22:00

Toll Free